¿Cómo se siente? - Medical Interpretation
¿Cómo se siente? - How do you feel? Three simple words, yet they mean so much more when they are said in the language that a patient understands. Medical interpretation services have been legally required of healthcare providers for many years, but most have managed by using bilingual staff and, at times, family members to interpret.
Through generous funding from Driscoll's, UCSF Center for the Health Professions and most recently, the Bank of America Charitable Foundation and the Women's Fund of the Community Foundation for Monterey County, NMC has made measurable progress toward improving language access for our underserved and most vulnerable patients.
Key successes include:
- In 2009, NMC hired its first Language Access Program (LAP) Coordinator, Victor Sosa, to implement a fully compliant and effective language access program.
- NMC staff began utilizing telephone-based medical interpretation and digitally linked video-based interpretation (Health Care Interpreter Network/HCIN).
- Trained twenty-five Qualified Medical Interpreters
- Secured funding to provide medical interpretation training to high school graduates, young adults and NMC staff in Spanish and indigenous languages, including Triqui and Mixteco.
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| Cross Cultural Initiatives - Victor Sosa, Medical Interpreter | Health Care Interpreter Network (HCIN) | Suenos Binacionales |
RELATED WEB LINKS:
Cross Cultural Health Care Program (CCHP): Bridging the Gap Medical Interpretation
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